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Convenient collection from your preferred eurochange branch

Buyback

Collecting Your Order

To collect your Click & Collect order you will be required to produce the Debit Card that you used to make your payment and we reserve the right to PIN authenticate the card through the till (there will be no additional charge for this).

You will also be required to produce your email order confirmation (a copy on your smart phone or tablet is also acceptable) and one of the following forms of identification:

  • Passport
  • UK or EU photo card driving licence
  • National ID card

Please note we are unable to accept any other forms of identification other than those listed and you will need to collect your order in person.

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Try Home Delivery

Not sure when you'll next be visiting a branch? Let your Travel Money come straight to you. Delivery is fully-insured and free when you spend over £500 (and just £5 for orders below this amount). Order before 2pm Monday - Friday for next working day delivery.*

*Orders made before 2:30pm Monday to Friday are eligible to be sent for next-day delivery. Excludes Bank Holidays.

Order Amounts

For Click & Collect the maximum order amount is £2,500. 

 

Click & Collect FAQs

How can I pay?

You can pay for your Click & Collect order online with a Debit Card or Credit Card.

When ordering are there any commission or card charges?

Nope. We don't charge commission fees or a fee to pay by debit card, but your card issuer can sometimes charge you something called a 'Cash Advance Fee'.

For further information about what fees you may incur for purchasing currency within the UK, please contact your card issuer.

What exchange rate will I get?

You will receive the rate for the currency or currencies at the time of order. This rate will be held for 7 days.

When can I collect my order?

Your order will be ready for collection on the date that you selected when placing your order (also stated on your email confirmation).

Will I be charged a collection fee?

Collection from your chosen eurochange branch is free. 

Will I need proof of identity to collect my currency?

Yes, you must provide one of the following forms of ID when you arrive at the eurochange branch:

  • Passport
  • UK or EU photo card driving licence
  • National ID card
Is there a limit to how much I can order?

Yes, the maximum order for Click & Collect is £2,500. 

What are your delivery and collection options?

You can place an order up to 7 working days before you would like to collect it or have it delivered.

If I order my travel money…

What's the earliest my currency can be delivered to my home?

When is the earliest I can collect it from a eurochange branch?

Before 2:30pm Monday to Thursday

Next working day by 1pm

60 seconds after placing your order (depending on stock availability & branch opening times)

After 2:30pm Monday to Thursday

Second working day by 1pm

60 seconds after placing your order (depending on stock availability & branch opening times)

Before 2:30pm Friday

Saturday by 1pm or Monday by 1pm

60 seconds after placing your order (depending on stock availability & branch opening times)

After 2:30pm Friday and anytime Saturday or Sunday

Tuesday by 1pm

60 seconds after placing your order (depending on stock availability & branch opening times)

  • *Days quoted are dependent on the day being a working day. If one of these days is a public holiday, then additional day(s) will be added accordingly. For orders placed after 3pm on Thursday up until 3pm on Friday, there is a possibility that Royal Mail may deliver your order on the Saturday, however this is not guaranteed. If you choose Monday delivery, please note that Royal Mail may deliver your order on Saturday. 

Standard delivery is free on orders over £500. For orders under £500 we charge a £5 delivery fee. You can collect your currency, for free, from any eurochange branch.